Further, STARBURST respects your privacy and is committed to protecting your personal data in line with all applicable laws and regulations. This Policy will inform you as to how we will look after your personal data when you interact with us, including visiting our Websites. It also tells you about your rights in relation to your personal data.
By using the Websites and clicking “Accept” on the Cookie Banner contained on our Websites and/or by using our Products, you consent to the collection, use and storage of your information by us in the manner described in this Policy. We reserve the right to make changes to this Policy at any time. If we decide to change our Policy, we will post those changes on our Websites so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If you do not agree with this Policy, please do not use our Websites. Your continued use of our Websites following posting of changes to these terms will mean you accept those changes.
WHAT IS PERSONAL DATA AND WHO IS RESPONSIBLE FOR LOOKING AFTER MY PERSONAL DATA?
Personal data is any information about an identifiable individual. STARBURST is responsible for personal data which we collect from you and, along with our distributors, resellers, dealers and other sales channels, we are also responsible for how we handle personal data which we collect from STARBURST’S sales partners.
Data Collected And Its Use
If you have requested information or if you have purchased products or services from us in the past, we may use this information to provide you with news, offers for upgrades, discounts and other marketing information. But we only want to stay in contact with people that are interested in what we’re doing. If you do not wish to receive marketing communications from STARBURST, you can opt-out in the manner designated in the marketing communication or by contacting us at firstname.lastname@example.org.
If you use a blog, bulletin board or similar means of communication on or through our Websites, you should be aware that any data you submit there can be read, collected, or used by other users of these forums. We use industry standard measures, including administrative, technical, and physical safeguards, to help protect personal data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet can be guaranteed to be entirely secure. As a result, while we always use all reasonable efforts to protect your personal data, we cannot guarantee the security of your information and the submission of data is thus at your own risk.
Data Integrity And Security
STARBURST uses industry standard security measures to protect against the loss, misuse and/or alteration of data located on our systems. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality. We regularly review our security and related policies to adapt the technology as new threats evolve, and monitor our systems to help ensure the highest level of availability. If you have any questions about the security at our Websites, you can reach out to us at email@example.com.
Lawful Grounds For Using Your Personal Data
There are various lawful grounds on which we use your personal data including the following legitimate interests:
(a) understanding how our customers use our products and services;
(b) keeping our records up to date;
(c) to develop our products and services and to grow our business;
(d) to inform our marketing strategy including to define customers for our products and services.
STARBURST collects non-personal identification information about you whenever you interact with our website. Non-personal identification information may include browser name, type of computer, and technical information about your means of connecting to our website, such as the operating system, the Internet service provider utilized, and other similar information. We use this information to optimize and improve our website.
Cookies And Web Beacons
We may also use web beacons (small pieces of data that are embedded in images on the pages of Websites) and auditing software to track page views and entry and exit points to and from our Websites. In addition, we may use web beacons, cookies, customized links and/or similar technologies to determine whether electronic newsletters sent by us to those who have requested them from us have been opened and which links are clicked. Any data collected will only be used in an aggregate form and will not contain any personal information, as that term is defined below.
Further, third-party vendors including AdRoll, Google, and LinkedIn may use the cookie information about your prior visits to the STARBURST website in order to place targeted STARBURST advertisements on other Websites you visit.
Some STARBURST downloads or software may generate a computer ID value during installation. This ID does not contain any specific information about you or the data on your computer.
Surveys And Responsive Requests
If you have opted to participate, from time to time, we may request information from users via surveys or similar responsive requests. Participation in these surveys or responsive requests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, email and shipping address), and demographic information (such as zip code, age level). If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so. Survey information may be used to monitor or improve the use and satisfaction of the Websites or our products and services.
Information Sharing And Disclosure
STARBURST will not sell or rent any personal data, except to successors in interest, without your consent. STARBURST reserves the right to release account information when exchanging information with other companies and organizations for fraud protection and credit risk reduction.
STARBURST will share personal data when it is necessary to provide the product or service you have requested.
STARBURST also shares personal data with service providers as needed for them to provide us with services that help us with our business activities and to provide our services (such as website analytics, email delivery, marketing/advertising and legal and other professional advice). We do not allow these third-party service providers to use your personal data for their own purposes and only permit them to access and process your personal data for specified purposes and in accordance with our instructions. Learn more about third-party subprocessors.
STARBURST may share personal data with its affiliates, partners, distributors, resellers, representatives and agents (“Partners”) to enable Partners the opportunity to market, offer and provide STARBURST products and services to you as well as Partner products and services that are compatible with STARBURST products and services.
STARBURST will share personal data to respond to subpoenas, court orders or legal process or if STARBURST finds that your actions on our Web Websites violate our usage guidelines. This policy does not protect information you post to any on-line bulletin board, chat room, newsgroup or other public forum from within our Web Websites.
If we are involved in a merger, acquisition or asset sale, such information may be shared with the acquiring entity or successor-in-interest, but we will continue to ensure the confidentiality of any personal data pursuant to the terms of this Policy.
We may also share personal data in the event of an emergency, for the protection and safety of our employees and agents, our customers, or any other person, and we also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Our Websites may contain links to other websites on the Web. STARBURST has no control over these external Websites and is not responsible for the privacy practices or content of these Websites. We advise you to read the privacy policies of those websites thoroughly so that you are aware of the manner in which those websites will use your personal data.
STARBURST reserves the right to remove content that does not comply with the conduct stated above or is otherwise deemed objectionable. STARBURST reserves the right, in its sole discretion, to terminate your access to any part or this entire site without notice.
PRODUCTS – DATA COLLECTED AND ITS USE
Information We Collect from the Products
STARBURST automatically collects “Operations Data” and “Product Usage Data” from your use of the Products. Operations Data is information we use to facilitate the delivery of the Products, manage and monitor infrastructure, and provide support. Product Usage Data is information we use for product analytics and improvement. This information is generally technical and aggregated but may include limited Personal Data such as IP/MAC addresses and identifiers (including cookies). Depending on the Product, the information may include:
How We Use Information We Collect from the Products
STARBURST uses the information automatically collected from the Products to support our customers and improve the Products generally; more detailed information is provided below. STARBURST strives to collect only the minimum amount of information needed to achieve these purposes.
How we use Product Usage Data
STARBURST uses Product Usage Data to improve our Products, support our Customers, support business to business marketing and sales, comply with legal requirements, and for other legitimate business purposes. More information on each category follows:
How we use Operations Data
STARBURST uses Operations Data for purposes including to facilitate Product delivery, administer accounts, provide support, and for other legitimate business purposes. More information on each category follows:
Limitations on How We Share Information We Collect from the Products
We take care to ensure that data you provide to us is accessed internally only by individuals that require access to perform their tasks and duties, and externally only by service providers with a legitimate purpose for accessing it. Such service providers are required by contract to safeguard any Personal Data from us and are prohibited from reusing the Personal Data for any purpose other than to perform the services as instructed by STARBURST. We will not sell your Personal Data or allow a third party to use your Personal Data for its own commercial purpose.
Legal Basis for Processing Information We Collect from the Products
Our legal basis for processing Personal Data contained in information we collect from the Products in the European Economic Area (EEA) and the UK is our legitimate interest in performing, improving, maintaining, and securing our Products and operating our business efficiently and appropriately. We have assessed that these legitimate interests are not overridden by the data protection interests or fundamental rights of any individuals.
If you have questions about or need further information concerning the legal basis on which we collect and use Personal Data in relation to our Products, please contact us at firstname.lastname@example.org.
HOW LONG WILL WE KEEP YOUR PERSONAL DATA?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see the “Your rights” section below for further information.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
YOUR RIGHTS UNDER APPLICABLE DATA PROTECTION LAWS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. We have explained your rights below; if you wish to exercise any of your rights, please contact us at email@example.com.
You have the right to:
YOUR RIGHT TO MAKE A COMPLAINT AND HOW TO CONTACT US
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
CHOICE AND ACCESS; TIME LIMIT TO RESPOND
We will provide an individual opt-out or opt-in choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.
To limit the use and disclosure of your personal information, please submit a written request to firstname.lastname@example.org. We will respond within a reasonable time frame.
The Children’s Online Privacy Protection Act restricts the collection and use of Personal Information pertaining to children under the age of 13. We do not allow such children to register as users and will not knowingly collect or solicit Personal Information from anyone under the age of 13. No one under the age of 13 should provide any Personal Information on or through this Site or otherwise. In the event we learn that we have collected Personal Information from a child under age 13, we will terminate the any account and communications, and delete such information. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com. Minors aged 13 and over should not use this site or post any information or other content without adult supervision.
Users who reside in California and have provided personal data to us have the right to receive: (a) information identifying any third party to whom we may have disclosed, within the past year, personal data pertaining to you and your family for that party’s direct marketing purposes; and (b) a description of the categories of personal data disclosed. To obtain such information, please email your request to firstname.lastname@example.org. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.
ADDITIONAL IMPORTANT INFORMATION FOR CALIFORNIA RESIDENTS
This section applies only to California residents. It describes how we collect, use and share Personal Information of California residents when we act as a “business” as defined under the California Consumer Privacy Act of 2018 (“CCPA”), and their rights with respect to their Personal Information. For purposes of this section, “Personal Information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA or information we collect from you in the course of providing services to you or receiving services from you where you are an employee, controlling owner, director, officer or contractor of a company, partnership, sole proprietorship, non-profit or government agency. In some cases, we may provide a different privacy notice to certain categories of California residents, such as job applicants, in which case that notice will apply instead of this section.
Your California privacy rights. As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
How to exercise your California privacy rights
You may exercise your California privacy rights described above as follows:
We reserve the right to confirm your California residency to process your requests and will need to confirm your identity to process your requests to exercise these rights. Government identification may be required. You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
STARBURST is an entity which is based in the United States of America and many of our service providers are based in the USA. This means that if you reside outside of the USA, your personal data will be transferred to the USA. If you reside in the European Economic Area or the UK, we will protect your personal data in accordance with The General Data Protection Regulation (GDPR).
Legal Basis for Processing Personal Data under The GDPR
We may process your personal data under the following conditions:
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
YOUR RIGHTS UNDER THE GDPR
STARBURST undertakes to respect the confidentiality of your personal data and to guarantee you can exercise your rights under the GDPR.
You have the right under the GDPR, if you are within the EEA or UK, to:
EXERCISING YOUR GDPR DATA PROTECTION RIGHTS – YOUR RIGHT TO MAKE A COMPLAINT AND HOW TO CONTACT US
You may exercise your rights under the GDPR by contacting us at email@example.com. Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to your applicable data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority. However, we would always welcome the chance to first address your concerns.
Starburst Data, Inc.
177 Huntington Ave
Boston, Massachusetts 02115-3153
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
Sopro are registered with the ICO Reg: ZA346877 – their Data Protection Officer can be emailed at: firstname.lastname@example.org.
Use of Personal Data for Social Media Contests and Campaigns
Contest entrants acknowledge that, unless restricted by law, they consent to any personal information provided in entering the contest or campaign to be used by Starburst for the purposes of administering the contest.
The winner’s name, profile photo and social media username may be posted on the social media profiles of Starburst after the winner has been selected. By entering the contest or engaging with the social media campaign, winners consent to this personal data being shared by Starburst.
When hosting a contest, campaign or sweepstakes, Starburst may request personal information from entrants, including, but not limited to:
The personal information we collect is used to contact entrants in the event that they are selected to win a prize.
Starburst will make commercially reasonable efforts to secure all personal information shared by entrants as part of contests or social media campaigns.
Starburst does not sell any personal information shared with us as part of social media campaigns or contests.
Up to $500 in usage credits included