Dedicated resources for your organization with up to a 30 minute response time
and 24×7 support from our expert team.

We’ve got your back



Receive rapid support for break/fix and critical issues with our dedicated support team, available 24/7/365.


Built by the creators of Trino, avoid common issues, learn config best practices, and access troubleshooting guides from the experts.


We are dedicated to ensuring exceptional experiences and delivering powerful products that align with your goals.

Support response times


We are the experts

Starburst Support is backed by an extensive knowledge base, curated and developed by the very creators of Trino (formerly Presto® SQL). Our in-house expertise ensures you receive unparalleled support, benefit from strategic guidance, and experience solutions tailored to your specific needs. Wherever you are on your journey with Starburst, our Support team provides the critical SLA driven engagement to ensure your production up-time.

Today, the same creators, along with Starburst’s development team, continue to drive innovation and excellence across our platforms, while also contributing the highest number of commits to the Presto® and Trino codebases. We know the technology inside and out because we built it. Learn more about our team and how we help organizations accelerate and optimize their data lake strategy today.

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Start Free with
Starburst Galaxy

Up to $500 in usage credits included

  • Query your data lake fast with Starburst's best-in-class MPP SQL query engine
  • Get up and running in less than 5 minutes
  • Easily deploy clusters in AWS, Azure and Google Cloud
For more deployment options:
Download Starburst Enterprise

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