AI at Asurion: Powering NLP Insights with Starburst

Rajesh Gundugollu, Director of ML Engineering & Gen AI at Asurion, and Karthik Raparthi, Senior ML Engineer at Asurion, understand these challenges firsthand. By applying advanced machine learning algorithms to detect poor data quality, their team has reduced data-related incidents by over 50% and continues to apply innovative strategies to better serve their end users.  

Utilizing Starburst’s federated query engine, Asurion is building a scalable AI-powered analytics platform by enabling seamless access to enterprise data, eliminating data silos, accelerating AI-driven insights, and empowering teams to access data using natural language (NLP) queries—without requiring SQL expertise.